Rideshare apps are super convenient and lessen the burden of driving in metropolitan areas. In today’s technology-driven world, rideshare companies like Lyft have revolutionized the way we travel. These platforms offer on-demand transportation services, but they also bring about their own unique set of challenges when mishaps occur.

As a passenger, driver, or even a third party involved in an accident with a Lyft vehicle, you might find yourself in a situation where you need to file an insurance claim against the company. This is when Deldar Legal helps you understand the ins and outs of Lyft insurance claims.

Understanding Lyft’s Insurance Policy

Lyft, one of the leading rideshare services globally, provides a comprehensive insurance policy to cover various situations that may arise during a ride. Lyft’s insurance policy comes into play when a Lyft driver is in driver mode and is designed to provide protection to all parties involved.

However, comprehending the specifics of this policy is fundamental to successfully filing Lyft insurance claims. The company divides its insurance policy into three distinct periods:

Period 1: This commences when the driver has turned on the app but hasn’t accepted a ride yet. During this time, Lyft provides contingency liability coverage if the driver’s personal insurance doesn’t apply.

Period 2: The second period starts once the driver accepts a ride and is on the way to pick up the passenger. Lyft’s primary liability coverage comes into effect during this period.

Period 3: This begins when the passenger enters the vehicle and lasts until the end of the ride. Again, Lyft’s primary liability coverage is in place here, offering protection for any incident that might occur during the journey.

Recognizing these periods is vital since the coverage amount and type can vary based on when an incident occurs.

When To File Lyft Insurance Claims

Car accidents involving a Lyft vehicle can range from minor fender benders to serious collisions, but any incident causing injury or property damage might necessitate filing Lyft insurance claims. Claims may also arise from non-accident scenarios. For example, if a Lyft driver damages your luggage during a ride, you might have a legal reason to start a claim.

Procedural Steps

Filing an insurance claim against a rideshare company can seem intimidating, but breaking it down into manageable steps can make the process less overwhelming.

Report the Incident: The first step is to report the incident to Lyft via their Help Center in the app or their website. Provide as many details as possible about what happened, including the time, place, and nature of the incident.
Contact Local Authorities: Depending on the severity of the incident, you might need to contact local authorities and file an official report. This is particularly important in the case of accidents resulting in personal injury or significant property damage.
Seek Medical Attention: If the incident resulted in injuries, seek medical attention promptly. Make sure to keep a thorough record of any treatments or medications, as this documentation will be vital when filing your claim.
Gather Evidence: Collect all possible evidence related to the incident. This includes taking photos at the scene, obtaining witness information, and keeping a record of any communication with Lyft or others involved in the incident.
Consult a Legal or Insurance Expert: An expert can guide you through the process and ensure you’re taking the right steps. This might involve contacting your personal insurance company or seeking advice from a lawyer experienced in dealing with rideshare companies.
File the Claim: You’ll need to submit all your evidence and paperwork to Lyft’s insurance carrier. Once this is done, the claim process begins, and it becomes a waiting game as the insurance company reviews your claim.

Remember, Lyft insurance claims are unique, and the process may vary slightly depending on your specific circumstances. The above steps provide a general roadmap for how to file an insurance claim against Lyft.

Deldar Legal’s Role

The crux of the matter is that any scenario in which you suffer harm or loss due to the actions or negligence of a driver might warrant Lyft insurance claims. Deldar’s experienced team of attorneys handles rideshare accidents with the intent of you receiving maximum compensation. For a free case evaluation, call us today at (844) 335-3271 or contact us virtually.