If you were injured in a DoorDash accident, you’re not alone. With over 42 million users and billions of orders completed in 2024, DoorDash is a massive platform that connects drivers, customers, and restaurants. But accidents can happen, whether you’re a DoorDash driver, a passenger, or another motorist. At Deldar Legal, our experienced personal injury lawyers can guide you through your case and fight for the compensation you deserve. We’re your one-stop shop for legal information and our staff is available 24/7 to answer any questions you have about your case.
Taking a Closer Look at DoorDash
DoorDash and other delivery services like Postmates and GruhHub have become popular in recent years. There are several factors leading customers to these apps with convenience being the main one. People can order food, groceries, and other items with just a few taps on their phone or computer. The COVID-19 pandemic further accelerated demand when people had limited options during nationwide shutdowns of bars and restaurants. Exclusive deals, discounts, and subscription options like DashPass also keep users coming back.
In studying the statistics and analyzing industry trends, DoorDash has gained a considerable amount of the market share. According to Business of Apps, DoorDash is the biggest player when it comes to food delivery apps in 2024. Here is the data to prove it:
- $10.72 billion in revenue
- Over 2.5 billion orders
- DoorDash holds over 60% of the US market share
DoorDash’s dominance in the U.S. market is undeniable. This success reflects the company’s ability to capture and maintain customer loyalty. Millions of users trust DoorDash for quick, convenient deliveries. However, the high volume of orders and drivers on the road also means more potential for accidents. As DoorDash’s reach grows, so does the risk of DoorDash accidents.
DoorDash Accident Criteria & Causes
DoorDash accidents happen when a driver using the DoorDash app is involved in a traffic incident. These accidents can occur for various reasons and affect drivers, passengers, and pedestrians. Understanding how these accidents happen can help you stay safe and protect your rights. If you’re injured, it’s important to know what caused the crash and who may be responsible. These accidents can have multiple scenarios:
- DoorDash driver hits other vehicles.
- Pedestrian struck by DoorDash driver.
- Bicyclist or motorcyclist hit by DoorDash vehicle.
- Passengers of a vehicle hit by a DoorDash driver.
Many factors can lead to DoorDash accidents. Drivers may become distracted by app notifications while on the road. Some rush to complete more deliveries, leading to speeding or reckless driving. People also tend to make mistakes driving in areas they’re not familiar with. A DoorDash driver may be confused by the roadways or topography of a certain area they’ve never drove through before. Here are some common causes of DoorDash accidents:
- Distracted driving due to app notifications.
- Speeding to complete more deliveries.
- Reckless driving or failure to obey traffic laws.
- Lack of vehicle maintenance.
- Driver tired from long delivery shifts.
Who is Liable in a DoorDash Accident?
Determining who is at fault in a DoorDash accident is crucial. Liability depends on what happened and who caused the crash. The DoorDash driver might be responsible if they were distracted or driving recklessly. Another driver could be liable if they violated traffic laws or drove carelessly. Depending on the circumstances, liability may rest with:
- DoorDash driver
- Another motorist
- DoorDash as a company
- Property owner of the delivery location
In some cases, the property owner where the delivery occurred may also be liable. For example, if the property had unsafe conditions that directly caused or worsened the accident, they could be held responsible. Deldar Legal can investigate the accident scene and identify any potential hazards. Our attorneys will determine if the property owner shares liability and pursue compensation on your behalf.
DoorDash Insurance Policies
DoorDash advertises a commercial auto insurance policy that provides up to $1 million in coverage for bodily injury or property damage to third parties during active deliveries. This means that if a DoorDash driver causes an accident while delivering, this insurance may apply. However, the coverage has limitations, and it doesn’t protect the driver when they are offline. DoorDash also makes it clear that drivers are independent contractors who choose how they complete deliveries.
Per company policies, DoorDash drivers can use various methods to complete deliveries including motorcycles, bicycles, and scooters (depending on local regulations). They’re also responsible for having their own valid personal auto insurance, as DoorDash’s coverage may not apply in all situations. Drivers who involve others, like friends or family, must ensure that those individuals also have a valid Dasher account. Understanding these rules can help accident victims know who may be responsible.
Why Choose Deldar Legal?
Choosing the right law firm after a DoorDash accident can make all the difference. At Deldar Legal, we have a team of experienced attorneys who focus on rideshare and delivery driver accidents. Our firm has secured significant settlements for clients facing serious injuries. Contact Deldar Legal for a free consultation and let us review your case. We’ve helped countless clients recover after accidents, and we can help you too. Call (844) 335-3271 now.